What is what to do when your roku remote stops working?

Here's some troubleshooting information for when your Roku remote stops working:

  • Check the Basics: Start by ensuring the remote has fresh batteries. Weak batteries are a common cause of remote malfunction.

  • Pairing or Re-pairing: If you have a Roku Voice Remote (with a pairing button inside the battery compartment), it may need to be paired again. Remove and reinsert the batteries, then press and hold the pairing button until the status light flashes. Follow the on-screen instructions (if any) to complete pairing.

  • Infrared (IR) Interference: If you have a standard IR remote (no pairing button), make sure nothing is blocking the path between the remote and your Roku device. Bright sunlight or other IR devices can also interfere with the signal.

  • Roku Device Restart: Sometimes, the Roku device itself needs a restart. Unplug the Roku from the power outlet, wait about a minute, and plug it back in.

  • Roku Mobile App: Use the Roku mobile app (available for iOS and Android) as a temporary remote. Connect your phone or tablet to the same Wi-Fi network as your Roku device.

  • Remote Reset: Some advanced troubleshooting may involve resetting the remote, though the exact steps vary by remote model. Consult Roku's support website for specific instructions for your remote.

  • Check for Obstructions: Ensure that there are no physical obstructions between the remote and the Roku device. Anything blocking the signal path can cause remote functionality issues.